5 steps to digital leadership in legal services
The global legal digital landscape continues its remarkable transformation. The way in which your law firm operates, collaborates, and delivers…
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For today’s marketing professional, Techknowledge provide strategic marketing insight focused on creating and distributing valuable, relevant, and consistent content.
The global legal digital landscape continues its remarkable transformation. The way in which your law firm operates, collaborates, and delivers…
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The demand for compelling content has never been greater, and delivering personalised customer experiences is now the new normal. Such…
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Today’s creative teams face skyrocketing content demands fueled by the pressure to deliver high-impact, personalized experiences while optimizing costs. By…
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The pressure to deliver personalised customer experiences requires you to create breakthrough approaches to go from blank page to fast-tracked…
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The pressure to deliver personalised customer experiences requires you to create breakthrough approaches to go from blank page to fast-tracked…
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Messaging is a new medium that requires a new model of interaction. To make the most of the messaging opportunity,…
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Most businesses know they must meet customers on the messaging apps they love. But what comes next? Not all conversations…
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Technology has transformed consumer expectations. Now, businesses must transform too. By tackling hidden barriers that make browsing, purchase or communication…
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Customers are becoming increasingly frustrated with using phone or email for customer service. Meanwhile, talking to friends and family via…
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It’s time to build more meaningful customer relationships. 75% of international adults surveyed said they want to be able to…
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When it’s time for customers to speak to brands, they want a convenient experience. Using WhatsApp Business messaging can help…
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If you’re not executing on that digital ad spend with the right strategic approach, that massive spend might not get…
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When it comes to customers around the world, automation is a familiar tool and it’s used, in one form or…
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This guide helps you discover how the WhatsApp Business Platform can be a critical component of your digital transformation –…
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Personalization gives businesses the ability to provide their customers the tailored solutions they want. While personalization can elevate reactionary care,…
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High-impact messages catch the attention of customers and provide immediate value. Messages with a CTA, List messages, responsive chatbot messages,…
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In today’s digital-first world, many companies are doubling down on marketing and advertising channels to attract new customers and engage…
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Streaming. Redes sociais. E-mail marketing. Com a evolução do mercado de mídia, a disputa pela atenção limitada e valiosa do…
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Media streaming. Saluran jejaring sosial. Pemasaran email. Seiring lanskap media kita yang terus berkembang, terjadi pertempuran untuk menarik perhatian pelanggan…
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Medios de comunicación en streaming. Canales sociales. Marketing por email. A medida que el panorama de los medios de comunicación sigue…
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After three tumultuous years, businesses have learnt invaluable lessons about how to operate and what their employees expect from them…
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Customers embraced technology to manage all aspects of daily life and set off a digital disruption that forever changed how…
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Agent satisfaction is vital for customer experience, but based on ICMI’s latest research, many organizations and leaders are challenged to…
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Imagine living in a home without modern plumbing or electricity. How many middle-of-the-night trips to the outhouse would it take…
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The modern customer spends 17 hours on screens a day, turning to social streams for advice and the web for answers….
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Prior to 2020, customer personalisation was a nice thought. Many contact leaders struggled with providing the ideal experience with departmental…
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How can businesses shrink their environmental footprint, reduce costs and improve efficiency? IIoT tech can make it possible by connecting…
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Companies are relying on field service for growth more than ever. To compete in today’s economy, leaders are building new…
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In this demo, learn how Salesforce helps transform the agent and customer experience in the field to drive satisfaction. Get…
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In the era of the connected customer, delivering a superior, end-to-end customer experience has never been more important. In fact,…
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A comprehensive walkthrough on how to enable your marketing department to harness the power of marketing automation 2022.
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Not all marketing automation platforms are born equal and with this in mind, we can only offer advice for customers…
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If your goal is to create demand for your products and services in 2022 and beyond, then brand awareness is…
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For business owners and marketers, social media is much more than just a photo-sharing opportunity. Social media platforms are used…
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As a new business or marketing team, your primary goal is to generate demand for your products and services. One…
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The term ‘omnichannel’ was introduced in 2010 and quickly became a marketing buzzword. However, back then, only big brands could…
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The market becomes saturated when too many people promote themselves in the same niche areas. In some sectors, it is…
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Customer data platform (CDP) is an underrated topic but poses high importance in the marketing and business sector. It is…
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It would be pretty challenging to find those who never experienced embedded ads on videos. Advertisements are frequently popping up…
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Facebook, owned by Meta, copyrighted the name at the earliest chance, and now it’s paying out. CEO Mark Zuckerberg tends…
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Building a brand is not as simple as creating a logo, hiring a few people, and mass-producing products. It’s about…
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This article on TechKnowledge talks about email marketing: the #1 strategy to grow in 2022. How do we manage to…
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Over the last year, European data regulators issued €1.1 billion (£920 million) in GDPR fines the previous year alone. It…
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Inbound/outbound calls, SMS, and chat are primary functionalities contact centres provide. On top of that lies internet communication services…
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Online advertising spending increased as search engines, and social media usage grew. We may sit on the total social media…
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Customer relationship management (CRM) is the single focus point for the whole department’s customers. Marketing, sales, agent, management, advertising, customer…
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We look at demand generation differently from our competitors. A cookie cutter approach doesn’t work for lead generation – your…
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The world of Lead Generation is constantly evolving. New trends and technologies are always emerging to help businesses generate more…
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The Step-by-Step Guide to generating, nurturing, and making the most out of your leads. Everything you need to know about…
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Making Marketing ROI Work For Your Business The Step-by-Step Guide for Business Owners ROI – Return on Investment – forms…
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GDPR Essentials for B2B Businesses GDPR all you need to know… Thanks to GDPR, the way businesses collect, process and…
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