Your privacy is important to us. It is TechKnowledge’s policy to respect your privacy regarding any information we may collect from you across our website, http://techknowledge.com/ and other sites we own and operate. TechKnowledge adheres to best practice and is compliant with the appropriate privacy laws and regulations, including the EU General Data Protection Regulation (“GDPR”) and the Data Protection Act (2018).
This policy contains what information we collect from you or you share with us and how it may be stored and processed. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.
This website provides content, and services for Business Professionals and is not intended for individuals under the age of 13 years old. We do not intentionally collect or store personal data provided by anyone under 13 years of age.
What information we collect
We may obtain and process the following data about you:
- Subscribing to our services
- Registering to our website
- Requests of further information, services, or content
- Completion of surveys for research purposes
This includes general ‘Business Card’ information such as; your title, salutation, full name, address, telephone contact details and other communication contact information, job title, company affiliation and attributes concerning your job.
We may enhance and update this information with professional information or personal data that we collect from publicly available third parties, such as professional networking sites, and subscription-based software companies.
Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our website through a mobile device.
TechKnowledge strive to maintain safeguards in relation to the security of your personal data including technical and organisations procedures to guard against any loss, misuse, unauthorised use, access, inadvertent disclosure, alteration, and destruction, and we insist third parties we commission to support TechKnowledge’s operations exercise similar safeguards.
We use several measures to keep your data secure, these include but are not limited to, authenticated access to internal databases, anonymise and encrypted data wherever necessary and regular checks and audits of all web security.
Adhering to data protection laws, we strive to apply appropriate measure to protect your personal data and prevent any unauthorised access or misuse of it. The servers where we keep your personal data are located in the United Kingdom.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data when transmitted via the internet to our site: any such transmission is at your own risk.
What happens to the data we collect?
We may use the personal data you have shared, and we have collected, to communicate with you, deliver anything you have requested, and to present other information and business offers that we feel may be of interest to you.
Communication with You
We may use your data to send you notices, such as registration communications, transactions, and changes to TechKnowledge’s terms, conditions, policies, and/or other internal purposes
As Requested by You
We may use your personal data to provide the products, content, or services you request. If you enter a sweepstake, contest, or similar TechKnowledge promotion, we may use your personal data to administer such promotion.
Improving our Service
We many use your data for data analysis, research, and auditing to improve TechKnowledge’s service, feature products and content
Offer other interests to you
We may contact you to offer additional TechKnowledge or third-party products, services or content that may be of interest to you. While we may contact you regarding these business offers, your personal data continues to be held solely by TechKnowledge unless you specifically give permission for TechKnowledge to share it, such as when you tell us you wish to receive a business offer from one of our third-party sponsors.
Legal basis for processing your personal data
The GDPR requires data collectors, like TechKnowledge to have a legal basis to use the personal data of any EU residents. Therefore, this section shall apply to any such personal data collected by TechKnowledge.
TechKnowledge uses the personal data that you provide to supply you with high-quality products, content, and services as you request, to send important notices, and for internal purposes such as auditing, data analysis, and research to provide you with the information you need to make the most informed technology purchasing decisions.
The legal basis for processing your personal data is your consent. In certain circumstances we may otherwise process your personal data if TechKnowledge has a legitimate interest in doing so and TechKnowledge is not infringing any of your rights and freedoms.
When and how we share your personal data with others
TechKnowledge may share your personal data to deliver content and other services from our websites, affiliated companies and third parties services that might interest you, this includes sponsored content and events for business operations and to comply to a valid legal process.
If you ae an EU resident TechKnowledge will only share your personal data with any Third Party after gaining your consent.
We may pass your details to our partners, or future partners based on your access to the content on our sites, this may include information about your interests derived from your activity on our websites. We may disclose information in the form of market research, by compiling it in to reports or dashboards, which show trends in content across our services. It may also include a description of your activity and interest in our website and the engagement with advertising, editorial and partner content.
Content you requested as well as services and content that might interest you
Your personal data may be shared within TechKnowledge’s network to provide you with information and product, content and services that might be of interest to you and for internal analytics and development purposes. It may also be shared with third parties to deliver content that has been third party sponsored or other services that you request. As previously stated, your personal data continues to be held by TechKnowledge unless you specifically indicate that TechKnowledge can share it with a third party sponsor. We may also provide our partners with your contact information and details of your interests for the purpose of further marketing, and they may use this information to contact you via email, telephone, mail, digital marketing, or other means of communication. Our partners are subject to change so please regularly check back for any changes
Your personal data may also be shared with third parties we have contracted to support TechKnowledge’s operations including, delivery, fulfilment, payment processing, email deployment, suppression list management and data processing.
Third Party Sponsored Content and Events
We may ask you to provide us with personal data as part of a third party registration as TechKnowledge partners with third parties to help provide content to our users such as whitepaper, seminars, live webinars and OnDemand webinars as well as other business services or offers.
Required by Law
If part or all of TechKnowledge or any of its services or products are sold or transferred, your personal data will be transferred to the new owner.
International Data Transfers
We may transfer your data outside the European Economic Area (EEA) to external third parties if they are based outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
How long we keep your personal data
We hold your personal data for the duration of our business relationship, and we hold your information as long as necessary for each purpose we use it for unless we have obtained consent to use for another or a similar purpose.
Normally we hold and process your data for a maximum of seven (7) years from the date when you last interacted with our service. If you have never interacted with our service, we will normally hold and process your data for forty-eight months form the date when we first contact you about our services. In this context ‘interact’ means following a link which we send to you or authenticating yourself on our sites. We will delete your personal data earlier where you requested to do so as provided below.
Your rights and preferences
Under certain circumstances, you have rights under data protection laws in relation to your personal data
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
Please be aware that if you exercise one of these rights, and in order to protect your privacy, we may require you to undergo some verification tests to ensure that we are dealing with you.
- Contract – to consider potential or to fulfil actual contracts with you. If you are not able to provide this data, it is possible that we will be unable properly to perform our side of any contract with you.
- Legitimate Interest – In order to consider potential or to fulfil actual contracts with you and others, we need to collect and process personal data about you. We also have a separate legitimate interest to engage in direct marketing with you where you have ascribed to our service. As indicated previously you may unsubscribe for this service at any time.
- Consent – We may also rely on your consent to use your personal data.
How can we help? Getting in touch
Full name: John Gallacher
Email address: email@example.com
Postal address: 1 Miltons Yard, Petworth Road, Witley, GU8 5LH, United Kingdom
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.