In today’s digital workplace, SaaS platforms like Microsoft 365 and Google Workspace are business-critical. They power everything from collaboration to customer service — and yet, many businesses mistakenly assume that their data is fully protected just because it lives in the cloud.
Unfortunately, that assumption can be costly.
Cloud Does Not Mean Backed Up
Microsoft and Google are clear: They operate on a shared responsibility model. They protect platform availability and infrastructure, but your data is your problem — including accidental deletions, insider threats, and ransomware attacks.
For example:
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Microsoft only retains deleted items in Exchange Online for 14–30 days by default.
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Google Workspace’s Trash is purged after 30 days, often with limited recovery options afterward.
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Neither platform protects against malicious insider deletions, misconfigurations, or app sync errors.
Without third-party backup, many organizations are just one mistake or malware attack away from irreversible data loss.
What’s Missing from Native Protections?
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Granular Recovery Options
Need to restore a single email or folder from 90 days ago? Native tools don’t offer point-in-time recovery or detailed version history. -
Long-Term Data Retention
Compliance requirements (like GDPR, HIPAA, or ISO 27001) often demand that data be kept for months or even years — far beyond native retention limits. -
Protection Against Ransomware & Insider Threats
If a threat actor gains access to your Microsoft 365 or Google Workspace account, they can encrypt, delete, or sync-wipe data — and there may be no rollback option. -
Automated Backup Testing & Verification
How do you know your backups actually work? Most native tools don’t provide automated validation of backup integrity.
How Providers can Solve This Problem
Cyber Protect Cloud provider offer comprehensive backup and recovery for both Microsoft 365 and Google Workspace — all managed through a single platform. Here’s how it stands out:
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Full support for Exchange Online, OneDrive, SharePoint, Teams, Gmail, Drive, Calendar, and Contacts.
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Granular, point-in-time recovery for individual files, emails, or entire mailboxes.
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Immutable storage options to prevent backup tampering.
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Flexible retention policies to meet regulatory and business needs.
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Backup anomaly detection using AI/ML to spot abnormal behaviors.
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Seamless MSP support with multi-tenant management, usage tracking, and billing automation.
Who Needs This the Most?
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MSPs looking to differentiate their service offerings with reliable cloud-to-cloud backup.
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SMBs and mid-sized businesses that have adopted Microsoft 365 or Google Workspace but lack robust disaster recovery plans.
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Compliance-driven organizations in healthcare, finance, education, or government.
Real-World Impact
In 2024, a mid-sized UK legal firm lost access to over 80,000 critical documents when a departing employee wiped their OneDrive before HR offboarding. Microsoft was unable to restore the data — but a third-party backup could have reversed the damage in minutes.
The lesson? You can’t outsource responsibility for your data — even to cloud giants.